All our items are shipped from Victoria within 2 business days of order. In general we will get items out in 1 business day. Your tracking number will be added to your order through our website. Â
Local Pick up is available from Hawthorn East/Camberwell Area.
We will either use Australia Post or Sendle to send your order off. We can deliver to PO boxes.Â
Please contact us if something is wrong with your order and we will make it right.Â
For missing/lost parcels please allow Australia Post to investigate the status. More often than not, Australia Post does find it. If it is confirmed lost, then we will either refund you in full or resend the items out to you. Please allow the investigation process to play out.Â
Unforunately we cannot accept returns on any opened products.Â
If you change your mind about an item and haven't opened it, then we can accept the return and provide a coupon to the worth of the item when it is returned.Â
We reserve the right to refund you if the item has been grossly and evidently mispriced by accident.
Any returns due to change of mind using the payment method afterpay will incur the non refundable afterpay fees of 0.3c + 6% of your purchase.